We will constantly endeavour to satisfy our customers by understanding their requirements through active participation and effective communication. We will develop creative solutions to meet these requirements and explore new technologies in anticipation of the changing times.
We will achieve this through the following objectives :
Supplying products complying to agreed specifications free of errors.
Developing customer focus in our employees.
Development of our employees by technical and quality training.
Developing vendors' quality by providing them with technical support.
Standardisation to reduce inventory and lead times.
Reducing our costs through technology, productivity and quality improvements.
Providing emergency support to the customer at his site and at our works in case of failures.